Reference

How max66 Handles Your Personal Data

At max66, we are clear about what data we collect from your account, how we use it, and who we share it with.

Account Data ProtectionUPI & Paytm Transaction PrivacyCookie ControlsData Retention PolicyYour Right to Access

What Information We Store and Why

max66 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect the details you provide during registration — your name, email address, date of birth and contact number. When you deposit or withdraw using UPI, Paytm or PhonePe, we record the transaction reference and amount to maintain accurate

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account ledgers and meet our financial record obligations. We also collect device identifiers, IP addresses and session logs to detect unusual login activity and keep your account secure. None of this information is sold to third parties. We share data only with payment processors and identity
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verification partners who are bound by their own data-protection obligations. Access to your account is available where local law permits, and the data practices described here are governed by applicable Indian data protection law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete personal data held on your account, our support team handles these requests directly.

Live Chat Start a live chat session from any page on max66. Our team is available around the clock to handle account data queries, correction requests and deletion inquiries without delay.

Email Support Send your privacy request to our dedicated support address. Include your registered email and the specific data you want accessed or changed; we respond within five working days.

Help Centre Our help centre covers common questions about data access, cookie settings and account-linked payment records for UPI, Paytm and PhonePe transactions stored on your profile.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices to every account on max66 — from encrypted data storage to session-token expiry — so that your personal details and payment history stay protected at every stage…

Encrypted Storage

All personal data and payment references — including UPI transaction IDs and Paytm deposit records — are stored using encryption at rest. Only authorised systems can read or process account-linked data.

Cookie Controls

We use cookies to keep your session active and to understand how pages are used. You can adjust cookie preferences in your browser at any time; switching off non-essential cookies does not affect your ability to log in.

Account Security

Login attempts are monitored for unusual patterns. If a sign-in comes from an unfamiliar device or location, we flag it and may prompt additional verification before granting access to your account.

Data Retention

We keep account data for as long as your account is active and for the period required by applicable Indian law after closure. Once the retention window passes, data is deleted from our systems.

Third-Party Sharing

We pass data to payment processors like UPI networks and Paytm only to complete your transactions. These partners are contractually required to handle your data under equivalent protection standards.

Requesting Changes

You can ask us to correct inaccurate data or remove your account details at any time. Submit your request via live chat or email; we confirm receipt and complete the action within five working days.

Frequently Asked Questions About Your Data

These questions cover the data rights and privacy practices that come up most often for accounts registered from India. If your question is not here, reach out through live chat or email and we will answer it directly.

We collect your name, email address, date of birth, phone number and the device details used during registration. Payment references from UPI, Paytm and PhonePe transactions are also recorded to maintain accurate ledger entries on your account.

Transaction references and amounts are stored in encrypted form and shared only with the relevant payment processor to complete the transfer. We do not store full bank account numbers; only the reference IDs needed to reconcile your account ledger.

Yes. Send a data-access request to our support team by email or live chat, including your registered email address. We will compile your account data and deliver it to you within five working days of receiving the request.

Contact us via live chat or email and state clearly that you want your data deleted. We will close your account and remove personal details from our active systems, subject to any retention period required by applicable Indian law.

We do not sell your data. Information is shared only with identity verification providers and payment processors — such as UPI networks and Paytm — that are necessary to operate your account and process transactions securely.

We retain account records for the period specified under applicable Indian financial and data protection law following account closure. After that window expires, your personal data is deleted from our active and backup systems.

Cookie preferences can be adjusted through your browser settings at any time. Turning off non-essential cookies — such as analytics cookies — will not prevent you from logging in or accessing your account and wallet on max66.

How max66 Handles Your Personal Data

Contact Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Encrypted Storage

Cookie Controls

Account Security

Data Retention

Third-Party Sharing

Requesting Changes

Frequently Asked Questions About Your Data

01 What personal data does max66 collect when I open an account?

02 How is my payment data from UPI or PhonePe kept private?

03 Can I request a copy of the data max66 holds on me?

04 How do I ask max66 to delete my personal data?

05 Does max66 sell my data to advertisers or other companies?

06 How long does max66 retain my account information after I close my account?

07 How can I manage or turn off cookies on the max66 site?

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